Refund Policy
We want you to be satisfied with every purchase. If you encounter an issue with your order, please review the following policy.
Eligibility
Refunds are available within 14 days of purchase if
- The product key has not been activated or redeemed.
- The key is defective or invalid (must be reported within 48 hours of delivery).
Non-Refundable Items
- Keys that have already been activated or redeemed.
- Gift cards and prepaid codes once delivered.
- Orders where the refund window has expired.
How to Request a Refund Contact our support team via the Contact Us page with your order ID and reason for the refund. We will review your request within 2–3 business days.
Approved refunds are processed to the original payment method within 5–10 business days.
Contact
Address
GAMEHUB LTD · Covent Garden, London, United Kingdom · Companies House 16234717